Cancellation Policy

🟢 Participation All Arty Critters classes are drop-off only. Due to limited space, I kindly ask that parents do not remain during class unless we’ve discussed accommodations in advance​ 🟢 Pet Alert We have two house cat. They typically keeps to themselves and won’t interact with students, but please keep in mind if your child has a cat allergy. 🟢 Food Guidelines • No food or drinks during class, water only. • For camps: Please pack nut-free food. 🔵 What to Bring & Wear • Water bottle if needed (refill available). • Wear clothes that can get messy like an old shirt or bring a smocks. 🔵 Class Supplies All supplies are provided. Students will learn how to care for them. If a child repeatedly and intentionally damages supplies, parents may be asked to replace them. 🔵 Drop-Off Door open 5 minutes prior to class time. Late arrivals can cause disruption or delays to the project flow. Please be on time. If you’re running late, send me a quick message. 🔵 Pickup ​We allow a 10-minute grace period for pick-up. After 10 minutes, a $1 per minute late fee will be charged. Please be on time to pick up your child. Please reach out if something comes up, I understand that life happens! 🔴 Missed Single Class Policy • No Refund for single missed class • Classes are project-based and build weekly. Missing a class may result in an incomplete final project. • A make-up classes are not guaranteed due to limited space. However, we will do our best to help your child catching up. If you know your child will be missing a class please let us know as early as possible so we can work out a plan. 🔴After-school Art Club (whole session) Refund Policy • Any cancellations will incur a $25 cancellation fee. • You may cancel online at least 1 week prior to the first class for a full refund (minus $25)  • Cancellation within 1 week of the first class: Please send email request to hi@artycritters.com. Refunds only if a replacement student is found before the session begins. No refunds after the session starts. • No refund for no-shows. 🔴 Behavior Policy • We work together with families to support students through challenges, and we understand that every child has different needs. However, if unsafe, aggressive, or repeatedly disruptive behavior from a student or parent/guardian continues after communication and support, we may need to pause or end participation in the program. Refunds will not be issued in these cases, as class spots, materials, are reserved in advance.